Five Star Electric & Plumbing
Review Summary
Five Star Electric & Plumbing consistently receives high praise for their plumbing services. Key highlights include:
- Excellent Service: Technicians are described as friendly, professional, communicative, efficient, and courteous.
- Prompt Response & Availability: They are responsive to calls, often fitting customers into their schedule quickly, even for emergency situations.
- Quality Workmanship: Technicians are thorough, take their time, and provide clear explanations. Work is completed to a high standard.
- Fair Pricing: Customers report reasonable and fair pricing.
- Specific Technicians Praised: Jared, Roger, Frederick, and Derek are frequently mentioned and commended for their work.
- Local Business: They are a locally owned business, which is appreciated by customers.
- Going Above and Beyond: The team has been known to find lost items and provide tutorials on new systems.
Reviews
View All on Google4.5
(27 reviews)
Conner Conner
We recently needed our sanitary sewer line inspected, and someone recommended reaching out to a plumbing service. This team is absolutely fantastic! The person managing the office is friendly and well-informed. The plumber who arrived was Roger, and I’m sure anyone from the team would do an excellent job. Roger was very thorough, took his time, and explained everything clearly to us. We were so impressed that we decided to hire him for another plumbing job we needed done. Honestly, I can’t say enough good things. He was prompt, polite, displayed great workmanship, and offered fair pricing!
Erika Blevins
I recently had a great experience with Five Star Electric & Plumbing. Our plumbing issue popped up unexpectedly on a Friday afternoon, and they kindly fit us into their schedule, getting everything sorted out by 5 PM that same day. Jared was the technician who handled the situation in our front yard, and I didn’t even need to rush home during the day. He was very communicative, professional, efficient, and friendly. I'm really thankful for the excellent service and will certainly reach out to them again the next time we need a plumber.
Abby B
I had a fantastic experience with Five Star Electric & Plumbing. Jared came out on a Sunday to check a leak in my radiator. By Monday, I had a quote, and they started the installation on Tuesday. I was treated as a priority since I had no heat during the winter, which I truly appreciated. The price was reasonable, and the installation work done by Jared was outstanding. They replaced my old radiator with a new one underneath it. Once I paint the new radiator, hardly anyone will notice the repair. I'm very pleased with the results.
R Macdonald
In a culture where people are often quick to criticize others based on a single negative experience, it becomes even more crucial to commend those who deliver an outstanding service. Amidst a tight schedule, I got in touch with a local plumbing company regarding the replacement of my water heater and some other plumbing-related tasks. Their team, which included Frederick and Jared, was prompt, considerate, patient, and attentive in responding to my inquiries and providing an effective solution. They completed the job perfectly. Everyone on the team was highly professional and polite. I would heartily recommend them to anyone seeking a similar, exceptional service. In the world of business, it's often said that an unhappy customer might tell 15 people, while a satisfied one might only tell 5. But considering how this team went above and beyond, providing an excellent experience at every stage, I felt it was only right to share this positive review based on my recent experience. I wish this plumbing company continued success in the future and will be recommending them to friends and family. It's wonderful to be able to support a local Charlotte business that is so committed to the satisfaction of its community. Frederick and Jared turned what could have been a stressful situation into a flawless one. Job well done, team!
shaun krause